Ontario Electricity Rebate – Expanded Eligibility
May 1, 2022
The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible,…
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Ontario Cuts Electricity Prices
January 18, 2022
The Ontario government is providing 21 days of electricity-rate relief to support families and workers spending more time at home, as well as small businesses, consistent with the length of…
Changes to Commercial and Industrial Electricity Costs Effective January 1, 2021
January 8, 2021
The Ontario government deferred a portion of the Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP)…
Customer Alert – Unsolicited Calls and Door-to-Door Visits
December 15, 2020
Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls with topics ranging from offers of rebates to threatening service disconnection. Should you receive these…
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Customer Choice: Regulated Price Plan
October 8, 2020
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price…
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COVID-19 Update – Ontario Government Extends Rate Relief for Consumers
May 6, 2020
The Ontario Government announced today that consumers who pay time of-use electricity rates will continue to be billed at the off-peak rate 24 hours per day, seven days per week.…
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COVID-19 Update
March 17, 2020
We invoked a high priority response by closing the office to customers, however, our main focus remains on providing our customers with safe and reliable energy, while ensuring the safety…
Meter Sampling Underway
January 2, 2019
Welland Hydro-Electric System Corp. is completing a random sampling of meters between now and July 31, 2019. This work is aimed at meeting Measurement Canada’s inspection requirements for electricity meters.…
Kilowatt Way
March 22, 2017
Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient.
Electricity Contracts – Know Your Rights
February 6, 2017
Did you know Ontario passed legislation banning door-to-door sales for energy contracts? It is important to know your rights and be an informed consumer before providing any salesperson with your…
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