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Christmas Holiday Office Hours

December 8, 2023

During the Christmas holidays, the Welland Hydro office will be closed from December 25, 2023 until January 2, 2024. We wish all of our customers and friends Season’s Greetings and…

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Welland Hydro’s 2024 IRM Application Submitted

December 4, 2023

Welland Hydro’s 2024 IRM application has been submitted to the Ontario Energy Board. Click on the 2024 IRM Application button below for details.

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OEB Releases Winter TOU, Tiered and ULO Rates

October 23, 2023

The Ontario Energy Board has released the winter TOU, Tiered and ULO rates which will come into effect on November 1, 2023. Click on the button below for details.

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Summer TOU and Tiered Rates Starting May 1

April 17, 2023

The Ontario Energy Board (OEB) has announced the upcoming summer electricity prices for households and small businesses, effective May 1, 2023, under the Regulated Price Plan (RPP). While electricity prices…

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Pole Inspections Underway

September 20, 2022

Welland Hydro has contracted UTS Consultants ( https://utsconsultants.ca/ ) to conduct pole inspections over the next couple of months in various areas of the City. The purpose of this exercise…

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Welland Hydro Earns Safety Recognition

August 19, 2022

For the third year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.

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Say Hello to SilverBlaze

July 19, 2022

We have some very exciting news! Welland Hydro has updated your online portal by migrating from Customer Connect to SilverBlaze. All existing Customer Connect account holders will have received an…

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Ontario Electricity Rebate – Expanded Eligibility

May 1, 2022

The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible,…

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Welland Hydro’s 2022 Rate Application Approved

March 25, 2022

Welland Hydro’s 2022 rate application has been approved by the Ontario Energy Board (OEB). For more details, click on the link below: 2022 Rate Application – Decision and Rate Order

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Assistance for Businesses

January 19, 2022

The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in the form of grants. Business must…

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