Regulatory

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Electricity Utility Scorecards

Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

Customer Service Rules

There are specific rules governing customer service that all electricity utilities must follow. No matter where you live in the province, you can expect a similar level of service from your electricity utility or unit sub-meter provider.

Welland Hydro’s Conditions of Service

Information related to the services offered by Welland Hydro and the conditions associated with them.