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COVID-19 Recovery Rate Starting June 1, 2020

June 1, 2020

The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8ยข/kWh for all time-of-use (TOU) electricity customers, to support Ontarians as we restart the economy. Households, farms and small businesses who pay time-of-use electricity rates will be charged this fixed rate 24 hours a day, seven days a week, starting June 1, 2020. This…

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COVID-19 Information – FAQs

June 1, 2020

Welland Hydro understands what a difficult and stressful time this is for everyone. Please be assured that we are here, we are listening and we are prepared to help during this time. If you are experiencing difficulty in paying your bill and have been impacted by this pandemic, let us know and we will work on…

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COVID-19 Update – Ontario Government Extends Rate Relief for Consumers

May 6, 2020

The Ontario Government announced today that consumers who pay time of-use electricity rates will continue to be billed at the off-peak rate 24 hours per day, seven days per week. The electricity rate relief has been extended under the Emergency and Civil Protection Act. The Rate Relief is intended to be in place for an…

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COVID-19 Update

March 17, 2020

We invoked a high priority response by closing the office to customers, however, our main focus remains on providing our customers with safe and reliable energy, while ensuring the safety and well-being of both our employees and our customers. With the growing concern and uncertainty surrounding the COVID-19 virus, Welland Hydro-Electric System Corp. (Welland Hydro)…

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