Christmas Holiday Office Hours
November 25, 2022
During the Christmas holidays, the Welland Hydro office will be closed on the following days: Monday December 26, 2022 Tuesday December 27, 2022 Monday January 2, 2023 Please be aware that our office will also be closed to the public on December 23, December 28, December 29 and December 30, however, Customer Service staff will…
Welland Hydro’s 2023 IRM Application Submitted
November 17, 2022
Welland Hydro’s 2023 IRM application has been submitted to the Ontario Energy Board. Click on the 2023 IRM Application button below for details.
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Pole Inspections Underway
September 20, 2022
Welland Hydro has contracted UTS Consultants ( https://utsconsultants.ca/ ) to conduct pole inspections over the next couple of months in various areas of the City. The purpose of this exercise is to determine the current conditions of our poles and to plan for future replacements. Depending on the pole location, inspectors may require backyard access.…
Welland Hydro Earns Safety Recognition
August 19, 2022
For the third year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.
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Say Hello to SilverBlaze
July 19, 2022
We have some very exciting news! Welland Hydro has updated your online portal by migrating from Customer Connect to SilverBlaze. All existing Customer Connect account holders will have received an email notification on July 19 with instructions as to what actions were needed as part of this transition. Please note that all links to Customer…
Ontario Electricity Rebate – Expanded Eligibility
May 1, 2022
The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible, please review section 1.1 of Ontario Regulation 363/16. If you feel that you are eligible under the expanded conditions, please complete the OER Eligibility Form…
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Welland Hydro’s 2022 Rate Application Approved
March 25, 2022
Welland Hydro’s 2022 rate application has been approved by the Ontario Energy Board (OEB). For more details, click on the link below: 2022 Rate Application – Decision and Rate Order
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Ontario Cuts Electricity Prices
January 18, 2022
The Ontario government is providing 21 days of electricity-rate relief to support families and workers spending more time at home, as well as small businesses, consistent with the length of time the province is in modified Step Two public health measures. As of 12:01 AM today electricity prices are lowered to the off-peak rate of…
Welland Hydro Announces New CEO
October 27, 2021
The Welland Hydro-Electric System Corp. Board of Directors announces the retirement of Wayne Armstrong, President & CEO, effective November 1, 2021. In his 5 years in this role, Wayne provided outstanding leadership and commitment to employees, customers and the City of Welland. His experience and contributions have ensured that Welland Hydro maintains a position of…
Welland Hydro Office Closed to the Public
April 1, 2021
Welland Hydro has been closely monitoring the ongoing Coronavirus (COVID-19) pandemic and continues to observe Health Canada’s as well as the Provincial Government’s recommendations. Our first priority is the continued safety of our employees and our customers. Therefore, in accordance with the Provincial lockdown that was announced April 1, 2021, Welland Hydro’s office will be closed…
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