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Public Notice: Front Office Closure Effective January 1, 2026

November 3, 2025

Effective January 1, 2026, our front office will be closed to walk-in visitors. We remain committed to supporting you through our website, customer portal, email and by phone, making it…

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Switch to E-Billing and Receive a $5 Credit!

September 1, 2025

Make the move to paperless billing between September 1, 2025 and December 31, 2025 and receive a $5 account credit*. Why Go Paperless? How to Switch Making the change is…

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National Lineworker Appreciation Day

July 10, 2025

Today is National Lineworker Appreciation Day! Join us in honoring the brave and skilled lineworkers who power our lives – rain or shine, day or night. Their dedication keeps our communities connected,…

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Welland Hydro’s 2025 Rate Application Approved

June 9, 2025

Welland Hydro’s 2025 rate application (EB-2024-0058) has been approved by the Ontario Energy Board (OEB). For more details, click on the link below. 2025 Rate Application – Final Rate Order

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Notice of Cost of Service Rate Application – Case Number EB-2024-0058

September 23, 2024

Welland Hydro has applied to the Ontario Energy Board (OEB) to change its electricity distribution rates effective May 1, 2025.

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Green Button Data Now Available

October 30, 2023

Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer their energy usage data. Green Button data can help…

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Welland Hydro Earns Safety Recognition

August 19, 2022

For the third year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.

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Ontario Electricity Rebate – Expanded Eligibility

May 1, 2022

The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible,…

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Customer Choice: Regulated Price Plan

October 8, 2020

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price…

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