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Welland Hydro’s 2021 IRM Application Approved

April 15, 2021

Welland Hydro’s 2021 IRM application has been approved by the Ontario Energy Board. Click on the rate order button below for details.

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Welland Hydro Office Closed to the Public

April 1, 2021

Welland Hydro has been closely monitoring the ongoing Coronavirus (COVID-19) pandemic and continues to observe Health Canada’s as well as the Provincial Government’s recommendations. Our first priority is the continued safety of our employees and our customers.  Therefore, in accordance with the Provincial lockdown that was announced April 1, 2021, Welland Hydro’s office will be closed…

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Customer Connect System Maintenance

February 12, 2021

Customer Connect will be unavailable due to system maintenance on the days listed below: March 18, 2021 from 8:00 pm until March 19, 2021 at 6:00 am March 19, 2021 from 8:00 pm until March 20, 2021 at 6:00 am March 20, 2021 from 8:00 pm until March 21, 2021 at 6:00 am March 21,…

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Off Peak Pricing Extended

January 28, 2021

The Ontario government is extending electricity rate relief for families, small businesses and farms to support those spending more time at home in response to the provincial Stay-at-Home Order. The government will continue to hold electricity prices to the off-peak rate of 8.5 cents per kilowatt-hour until February 22, 2021. This lower rate is available…

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Changes to Commercial and Industrial Electricity Costs Effective January 1, 2021

January 8, 2021

The Ontario government deferred a portion of the Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers. The deferred costs were intended to be recovered over a 12-month period beginning January 2021. The…

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New Fixed Electricity Prices

December 23, 2020

The OEB has set new electricity prices for households and small businesses for January 1 to February 9, 2021. In accordance with regulatory amendments, effective January 1, 2021, all consumers on the Regulated Price Plan will pay a fixed price of 8.5 ¢/kWh for all the electricity they consume, regardless of the time of day…

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Christmas Holiday Office Hours

December 11, 2020

During the Christmas holidays, the Welland Hydro office will be closed on the following days: Thursday December 24, 2020 at 12:30 PM Friday December 25, 2020 Monday December 28, 2020 Thursday December 31, 2020 at 12:30 PM Friday January 1, 2021 We wish all of our customers and friends Season’s Greetings and a Happy New…

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Welland Hydro’s 2021 Price Cap IR Application Under Review

November 13, 2020

Welland Hydro’s 2021 Price Cap IR application is currently under review by the Ontario Energy Board (OEB). The application has been assigned file number EB-2020-0060. For more details, click on the link below: OEB’s 2021 EDR Website – File EB-2020-0060 To view Welland Hydro’s application, click on a section below: 2021 Application Appendix A Appendix…

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Customer Choice: Regulated Price Plan

October 8, 2020

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price.…

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COVID-19 Recovery Rate Starting June 1, 2020

June 1, 2020

The Government of Ontario has introduced a COVID-19 Recovery Rate of 12.8¢/kWh for all time-of-use (TOU) electricity customers, to support Ontarians as we restart the economy. Households, farms and small businesses who pay time-of-use electricity rates will be charged this fixed rate 24 hours a day, seven days a week, starting June 1, 2020. This…

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