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Customer Connect System Maintenance

May 20, 2022

Customer Connect will be unavailable due to system maintenance from May 27, 2022 at 4:00 pm until May 30, 2022 at 4:00 pm. We apologize for any inconvenience this may cause.

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Ontario Electricity Rebate – Expanded Eligibility

May 1, 2022

The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible, please review section 1.1 of Ontario Regulation 363/16. If you feel that you are eligible under the expanded conditions, please complete the OER Eligibility Form…

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Welland Hydro’s 2022 Rate Application Approved

March 25, 2022

Welland Hydro’s 2022 rate application has been approved by the Ontario Energy Board (OEB). For more details, click on the link below: 2022 Rate Application – Decision and Rate Order

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Ontario Cuts Electricity Prices

January 18, 2022

The Ontario government is providing 21 days of electricity-rate relief to support families and workers spending more time at home, as well as small businesses, consistent with the length of time the province is in modified Step Two public health measures. As of 12:01 AM today electricity prices are lowered to the off-peak rate of…

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Welland Hydro’s 2022 IRM Application Submitted

November 16, 2021

Welland Hydro’s 2022 IRM application has been submitted to the Ontario Energy Board. Click on the 2022 IRM Application button below for details.

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Welland Hydro Announces New CEO

October 27, 2021

The Welland Hydro-Electric System Corp. Board of Directors announces the retirement of Wayne Armstrong, President & CEO, effective November 1, 2021.  In his 5 years in this role, Wayne provided outstanding leadership and commitment to employees, customers and the City of Welland.  His experience and contributions have ensured that Welland Hydro maintains a position of…

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Welland Hydro Earns Safety Recognition

May 25, 2021

For the second year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.

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Welland Hydro Office Closed to the Public

April 1, 2021

Welland Hydro has been closely monitoring the ongoing Coronavirus (COVID-19) pandemic and continues to observe Health Canada’s as well as the Provincial Government’s recommendations. Our first priority is the continued safety of our employees and our customers.  Therefore, in accordance with the Provincial lockdown that was announced April 1, 2021, Welland Hydro’s office will be closed…

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Changes to Commercial and Industrial Electricity Costs Effective January 1, 2021

January 8, 2021

The Ontario government deferred a portion of the Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP) customers and providing proportionate reductions for Class A customers. The deferred costs were intended to be recovered over a 12-month period beginning January 2021. The…

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Customer Choice: Regulated Price Plan

October 8, 2020

If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price you pay depends on when you use electricity. With Tiered prices, you can use a certain amount of electricity each month at a lower price.…

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