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Scam Alert

April 11, 2024

Welland residents are receiving emails and text messages that claim to be from Welland Hydro related to possible disconnection of services. Please be aware that this is a scam. Do…

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Welland Hydro’s 2024 Rate Application Approved

April 8, 2024

Welland Hydro’s 2024 rate application has been approved by the Ontario Energy Board (OEB). For more details, click on the link below: 2024 Rate Application – Decision and Rate Order

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Christmas Holiday Office Hours

December 8, 2023

During the Christmas holidays, the Welland Hydro office will be closed from December 22, 2023 at 12:00 pm until January 2, 2024. We wish all of our customers and friends…

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Welland Hydro’s 2024 IRM Application Submitted

December 4, 2023

Welland Hydro’s 2024 IRM application has been submitted to the Ontario Energy Board. Click on the 2024 IRM Application button below for details.

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Green Button Data Now Available

October 30, 2023

Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer their energy usage data. Green Button data can help…

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Pole Inspections Underway

September 20, 2022

Welland Hydro has contracted UTS Consultants ( https://utsconsultants.ca/ ) to conduct pole inspections over the next couple of months in various areas of the City. The purpose of this exercise…

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Welland Hydro Earns Safety Recognition

August 19, 2022

For the third year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.

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Say Hello to SilverBlaze

July 19, 2022

We have some very exciting news! Welland Hydro has updated your online portal by migrating from Customer Connect to SilverBlaze. All existing Customer Connect account holders will have received an…

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Ontario Electricity Rebate – Expanded Eligibility

May 1, 2022

The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible,…

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Ontario Cuts Electricity Prices

January 18, 2022

The Ontario government is providing 21 days of electricity-rate relief to support families and workers spending more time at home, as well as small businesses, consistent with the length of…

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