Holiday Office Hours
December 2, 2024
Please be advised that Welland Hydro will be closed for the holidays from December 25, 2024 until January 1, 2025. The office will reopen for regular hours on January 2,…
OEB Releases Winter TOU, Tiered and ULO Rates
October 18, 2024
The Ontario Energy Board has released the winter TOU, Tiered and ULO rates which will come into effect on November 1, 2024. Click on the button below for details.
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Notice of Cost of Service Rate Application – Case Number EB-2024-0058
September 23, 2024
Welland Hydro has applied to the Ontario Energy Board (OEB) to change its electricity distribution rates effective May 1, 2025.
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Pole Inspections Underway
June 10, 2024
Welland Hydro has contracted UTS Consultants ( https://utsconsultants.ca/ ) to conduct pole inspections over the next couple of months in various areas of the City. The purpose of this exercise…
Scam Alert
April 11, 2024
Welland residents are receiving emails and text messages that claim to be from Welland Hydro related to possible disconnection of services. Please be aware that this is a scam. Do…
Welland Hydro’s 2024 Rate Application Approved
April 8, 2024
Welland Hydro’s 2024 rate application has been approved by the Ontario Energy Board (OEB). For more details, click on the link below: 2024 Rate Application – Decision and Rate Order
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Green Button Data Now Available
October 30, 2023
Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer their energy usage data. Green Button data can help…
Summer TOU and Tiered Rates Starting May 1
April 17, 2023
The Ontario Energy Board (OEB) has announced the upcoming summer electricity prices for households and small businesses, effective May 1, 2023, under the Regulated Price Plan (RPP). While electricity prices…
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Welland Hydro Earns Safety Recognition
August 19, 2022
For the third year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.
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Say Hello to SilverBlaze
July 19, 2022
We have some very exciting news! Welland Hydro has updated your online portal by migrating from Customer Connect to SilverBlaze. All existing Customer Connect account holders will have received an…