Summer TOU Time Periods and Tiered Thresholds Starting May 1, 2025
May 1, 2025
While electricity pricing for both Time-of-Use (TOU) and Tiered plans remain the same, the summer threshold for Tiered and the summer TOU hours are now in effect. For more details…
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Important Notice Regarding Canada Post Service Interruption
November 15, 2024
Canada Post is currently experiencing a labour disruption that may affect mail delivery for Welland Hydro customers. We’re reminding customers that it’s important to stay on top of your bill…
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OEB Releases Winter TOU, Tiered and ULO Rates
October 18, 2024
The Ontario Energy Board has released the winter TOU, Tiered and ULO rates which will come into effect on November 1, 2024. Click on the button below for details.
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2023 Supply Mix
May 22, 2024
The OEB has posted updated supply mix data with information from 2023. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required…
Assistance for Businesses
January 19, 2022
The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in the form of grants. Business must…
Customer Alert – Unsolicited Calls and Door-to-Door Visits
December 15, 2020
Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls with topics ranging from offers of rebates to threatening service disconnection. Should you receive these…
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Welland Hydro CEO announces donation of land to Habitat for Humanity
October 4, 2019
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Meter Sampling Underway
January 2, 2019
Welland Hydro-Electric System Corp. is completing a random sampling of meters between now and July 31, 2019. This work is aimed at meeting Measurement Canada’s inspection requirements for electricity meters.…
Kilowatt Way
March 22, 2017
Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient.
Electricity Contracts – Know Your Rights
February 6, 2017
Did you know Ontario passed legislation banning door-to-door sales for energy contracts? It is important to know your rights and be an informed consumer before providing any salesperson with your…
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