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Important Notice Regarding Canada Post Service Interruption

November 15, 2024

Canada Post is currently experiencing a labour disruption that may affect mail delivery for Welland Hydro customers. We’re reminding customers that it’s important to stay on top of your bill…

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OEB Releases Winter TOU, Tiered and ULO Rates

October 18, 2024

The Ontario Energy Board has released the winter TOU, Tiered and ULO rates which will come into effect on November 1, 2024. Click on the button below for details.

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2023 Supply Mix

May 22, 2024

The OEB has posted updated supply mix data with information from 2023. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required…

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Summer TOU and Tiered Rates Starting May 1

April 17, 2023

The Ontario Energy Board (OEB) has announced the upcoming summer electricity prices for households and small businesses, effective May 1, 2023, under the Regulated Price Plan (RPP). While electricity prices…

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Assistance for Businesses

January 19, 2022

The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in the form of grants. Business must…

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Customer Alert – Unsolicited Calls and Door-to-Door Visits

December 15, 2020

Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls with topics ranging from offers of rebates to threatening service disconnection. Should you receive these…

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Welland Hydro CEO announces donation of land to Habitat for Humanity

October 4, 2019

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Meter Sampling Underway

January 2, 2019

Welland Hydro-Electric System Corp. is completing a random sampling of meters between now and July 31, 2019. This work is aimed at meeting Measurement Canada’s inspection requirements for electricity meters.…

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Kilowatt Way

March 22, 2017

Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient.

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Electricity Contracts – Know Your Rights

February 6, 2017

Did you know Ontario passed legislation banning door-to-door sales for energy contracts? It is important to know your rights and be an informed consumer before providing any salesperson with your…

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