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Customer Request - Add / Remove Authorized User

  • Add / Remove Authorized User Form

    Please complete the following form to add, or remove, an authorized user to your account. Authorized users, while not named on the monthly invoice, would have full access to your account, including the ability to make any changes on your behalf.
  • Account Information

  • Collection of Personal Information

    NOTICE OF COLLECTION: Your personal information is collected on this form by Welland Hydro-Electric System Corp. (“Welland Hydro”) under the authority of the Electricity Act, S.O. 1998, Chapter 15, Schedule A. Welland Hydro will only use personal information for the purpose for which it was collected unless consent is given by the individual to use or disclose it for another purpose. Under certain exceptional circumstances, Welland Hydro may have a legal duty or right to disclose personal information without the individual's knowledge or consent. If you have further questions about this collection, or the ways in which your personal information may be used by Welland Hydro, please contact the Privacy Officer by telephone at 905-732-1381, ext. 233, or by email at
  • Submit My Add / Remove Authorized User Form

    By selecting the "Submit My Add / Remove Authorized User Form" button below, the request will be sent for processing.