Bill Payments
Back to HomePre-Authorized Payment Plan
By having your bill payments automatically deducted from your bank account each due date with the pre-authorized payment plan, you save time and never have to worry your bill not being paid on time.
By Credit Card
Paymentus – MasterCard and Visa
Credit card payments (MasterCard or Visa) can be made against your account through Paymentus using their online payment form or by calling them toll-free at 1-888-288-5611. Welland Hydro does not retain any portion of the service fee charged, and any transaction fees associated with the use of this service will be billed to the card holder. Please note that Paymentus charges a service fee of $1.95 per $100 increment.
By Mail
Please return the top portion of your bill, with your payment.
Send your payment to:
Welland Hydro-Electric System Corp.
950 East Main Street
Welland, ON. L3B 0L9
(Please include your electrical account number on your cheque or money order)
24-Hour Drop Box
Payments by cheque or money order can be deposited to our 24-hour drop box located on the east side of our building.
Through Your Financial Institution
Your bill may be paid at your local bank or trust company during their regular business hours. In addition, most financial institutions have online banking where you can set up Welland Hydro-Electric System Corp. as a payee.
TeleBanking
TeleBanking is available through most banks and trust companies, allowing you to pay your bill simply using your touch tone phone.
Ontario Electricity Support Program
If you’re the customer of an electricity utility and your household size and income meet certain levels, you may qualify for a monthly reduction on your electricity bill through the Ontario Electricity Support Program (OESP). To see if you are eligible, click on the OESP button below.
Assistance for Low Income Customers
There is additional help for low-income households from monthly bill credits to emergency assistance payments.