Skip to content

Notice of Cost of Service Application – Case Number EB-2024-0058

Welland Hydro has applied to the Ontario Energy Board (OEB) to change its electricity distribution rates effective May 1, 2025.

Electricity Utility Scorecards

Utility scorecards track and show comprehensive performance information for each electricity utility in Ontario, over a range of time and for a specific year.

View Welland Hydro’s 2023 Scorecard

View all Utility Scorecards

Customer Service Rules

There are specific rules governing customer service that all electricity utilities must follow. No matter where you live in the province, you can expect a similar level of service from your electricity utility or unit sub-meter provider.

View Customer Service Rules

Welland Hydro’s Conditions of Service

Information related to the services offered by Welland Hydro and the conditions associated with them.

View our Conditions of Service