Say Hello to SilverBlaze
July 19, 2022
We have some very exciting news! Welland Hydro has updated your online portal by migrating from Customer Connect to SilverBlaze. All existing Customer Connect account holders will have received an…
Ontario Electricity Rebate – Expanded Eligibility
May 1, 2022
The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible,…
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Assistance for Businesses
January 19, 2022
The Ontario Business Costs Rebate Program provides eligible businesses with rebate payments up to 100 per cent on property taxes and energy costs, in the form of grants. Business must…
Ontario Cuts Electricity Prices
January 18, 2022
The Ontario government is providing 21 days of electricity-rate relief to support families and workers spending more time at home, as well as small businesses, consistent with the length of…
Changes to Commercial and Industrial Electricity Costs Effective January 1, 2021
January 8, 2021
The Ontario government deferred a portion of the Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP)…
Customer Alert – Unsolicited Calls and Door-to-Door Visits
December 15, 2020
Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls with topics ranging from offers of rebates to threatening service disconnection. Should you receive these…
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Customer Choice: Regulated Price Plan
October 8, 2020
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price…
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COVID-19 Update – Ontario Government Extends Rate Relief for Consumers
May 6, 2020
The Ontario Government announced today that consumers who pay time of-use electricity rates will continue to be billed at the off-peak rate 24 hours per day, seven days per week.…
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COVID-19 Update
March 17, 2020
We invoked a high priority response by closing the office to customers, however, our main focus remains on providing our customers with safe and reliable energy, while ensuring the safety…
Welland Hydro CEO announces donation of land to Habitat for Humanity
October 4, 2019
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