Scam Alert
April 11, 2024
Welland residents are receiving emails and text messages that claim to be from Welland Hydro related to possible disconnection of services. Please be aware that this is a scam. Do…
Continue reading about Scam Alert
April 11, 2024
Welland residents are receiving emails and text messages that claim to be from Welland Hydro related to possible disconnection of services. Please be aware that this is a scam. Do…
Continue reading about Scam Alert
October 30, 2023
Green Button is a standardized data format that gives residential and business energy customers an option to easily access and securely transfer their energy usage data. Green Button data can help…
August 19, 2022
For the third year in a row, Welland Hydro has earned recognition for its commitment to health and safety in the workplace.
Continue reading about Welland Hydro Earns Safety Recognition
May 1, 2022
The Ontario Energy Board (OEB) has expanded the eligibility for non-residential accounts to apply to the Ontario Electricity Rebate (OER). For more details, and to determine if you are eligible,…
Continue reading about Ontario Electricity Rebate – Expanded Eligibility
January 8, 2021
The Ontario government deferred a portion of the Global Adjustment (GA) between April and June 2020 by limiting the Class B GA rate to $115/MWh for non-Regulated Price Plan (RPP)…
December 15, 2020
Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls with topics ranging from offers of rebates to threatening service disconnection. Should you receive these…
Continue reading about Customer Alert – Unsolicited Calls and Door-to-Door Visits
October 8, 2020
If you’re a residential or small business customer that pays Time-of-Use (TOU) electricity prices, you can choose to switch to Tiered prices beginning November 1, 2020. With TOU, the price…
Continue reading about Customer Choice: Regulated Price Plan
May 6, 2020
The Ontario Government announced today that consumers who pay time of-use electricity rates will continue to be billed at the off-peak rate 24 hours per day, seven days per week.…
Continue reading about COVID-19 Update – Ontario Government Extends Rate Relief for Consumers
March 17, 2020
We invoked a high priority response by closing the office to customers, however, our main focus remains on providing our customers with safe and reliable energy, while ensuring the safety…
October 4, 2019
Continue reading about Welland Hydro CEO announces donation of land to Habitat for Humanity