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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

Welland Hydro Seeking Candidates for Board of Directors

Thursday, February 16, 2017

Welland Hydro-Electric Nominating Committee is currently seeking applications for two positions. Please click here for details.

Welland Hydro on Twitter

Thursday, February 9, 2017

Did you know Welland Hydro has been on Twitter since 2013?

 

Click here to view our Twitter page and sign up to follow us.

Electricity Contracts - Know Your Rights

Monday, February 6, 2017

Did you know Ontario passed legislation banning door-to-door sales for energy contracts?

 

Click here for more information regarding the rules which came into effect on January 1, 2017.

 

It is important to know your rights and be an informed consumer before providing any salesperson with your account information or signing any contracts. Below are a couple of links with helpful information:

 

Know Your Rights - Consumer Protection Act

 

Door-to-Door Sales - Protect Yourself

 

The Ontario Energy Board - Retail Contracts

» Read More

The Ontario Energy Board is Holding a Public Hearing

Tuesday, January 24, 2017

The Ontario Energy Board (OEB) is hosting a meeting on January 31, 2017 at the Welland Community Wellness Centre (Activity Room), 145 Lincoln Street, Welland, Ontario from 6:30 p.m. (doors open at 6:00 p.m.) so that you can:

 

  • Learn more about Welland Hydro's costs and rate application.
  • Find out how the OEB will review the application.
  • Get involved and provide your comments about the application to the OEB.

 

For more details, click on one of the following links:

 

Learn more. Have your say (English version)

Learn more. Have your say (French version)

 

View Welland Hydro's rate application and supporting evidence

 

Material from the OEB's community meeting on January 31, 2017:

 

View Welland Hydro's presentation regarding its 2017 Cost of Service application

» Read More

8% Provincial Rebate

Monday, January 9, 2017

Beginning January 1, 2017, residential customers are eligible for an 8% Provincial Rebate on their electricity bill.  The rebate is equal to the provincial portion of the Harmonized Sales Tax (HST).

 

It will start to appear on bills that include consumption after January 1, 2017.  The rebate does not have an expiry date. 

 

Business, institutional and industrial customers may qualify for the 8% Provincial Rebate.  Businesses with a demand of less than 50 kilowatts automatically qualify.

 

If you previously provided Welland Hydro-Electric System Corp. with a self-declaration form to be exempted from the Debt Retirement Charge (DRC) or to receive the Ontario Clean Energy Benefit (OCEB), you will automatically be enrolled to receive this rebate.

 

If your status has changed, however, since you provided those forms, you must notify Welland Hydro-Electric System Corp. of that change as it may affect your eligibility to receive the 8% rebate.

 

If you did not qualify for previous exceptions or credits, you may still be eligible to receive the rebate if:

 

  • Your average monthly demand for electricity is 50 kilowatts or less;

 

  • Your annual consumption is 250,000 kilowatt hours of electricity or less;

 

  • You carry on a business that is a farming business for the purpose of the Farm Registration and Farm Organizations Funding Act, 1993, and you hold a valid registration number assigned under that Act or your obligation to file a farming business registration form was waived pursuant to an order made under subsection 22 (6) of that Act

 

  • Your account relates to one of the following:
  1. a dwelling, or
  2. a property, within the meaning of the Condominium Act, 1998, or
  3. a residential complex, within the meaning of subsection 2 (1) of the Residential Tenancies Act, 2006, without regard to section 5 of that Act, or a property that includes one or more housing units and that is owned or leased by a co-operative within the meaning of the Co-operative Corporations Act.

 

If you own a multi-residential building (s) that does not have individually metered units, such as some apartment buildings or condominiums, your account may also be eligible.

» Read More