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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

Board Director - Posting

Wednesday, February 13, 2019

Welland Hydro is currently seeking applications for two Board Director positions. Click here for more information.

Customer Connect Unavailable

Thursday, January 24, 2019

Customer Connect will be unavailable for maintenance on the dates and times listed below. We apologize for any inconvenience this may have caused.

 

Saturday February 2, 2019: 12:00 PM - 8:00 PM

Saturday February 23, 2019: 12:00 PM - 8:00 PM

Meter Sampling Underway

Wednesday, January 2, 2019

Welland Hydro-Electric System Corp. is completing a random sampling of meters between now and July 31, 2019. This work is aimed at meeting Measurement Canada’s inspection requirements for electricity meters. Approximately 560 meters will be removed from residential sites and replaced with new meters. All removals and installations will be completed by a Welland Hydro employee. This process will result in the disconnection of service for approximately 5 to 10 minutes to complete the meter changeover.  If you have any concerns, please contact Welland Hydro at 905-732-1381 and select option 6 to speak to a Customer Service Representative.  Thank you for your patience and understanding.

Customer Alert - Unsolicited Calls

Tuesday, December 11, 2018

Welland Hydro-Electric System Corp. has received information from several customers who have received unsolicited calls regarding potential hydro rebates.

 

Use extreme caution before sharing any of your electrical account information with them.

OEB Releases Winter 2018 TOU Rates

Thursday, November 1, 2018

The Ontario Energy Board has released the winter TOU rates which will come into effect on November 1, 2018. Click here for details.