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Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.


Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.


We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.


Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.


If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

2017 Supply Mix

Friday, October 5, 2018

The OEB has posted updated supply mix data with information from 2017. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.


Please click here for details.

OEB Releases Welland Hydro's 2017 Scorecard Results

Monday, October 1, 2018

On December 17, 2010, the Ontario Energy Board (OEB) initiated a consultative process to address how the Board might create conditions which will foster the cost-effective and efficient implementation of Board-approved network investment plans by transmitters and distributors through the establishment of appropriate standards for performance and efficiency, the provision of appropriate incentives, and the review of utility performance. 


This initiative is part of a coordinated consultative process to develop a renewed regulatory framework for electricity.


To view Welland Hydro's 2017 scorecard results, please click here.


To view Welland Hydro's 2016 scorecard results, please click here.


To view Welland Hydro's 2015 scorecard results, please click here.


To view Welland Hydro's 2014 scorecard results, please click here.


To view Welland Hydro's 2013 scorecard results, please click here.

» Read More

Power Outage

Thursday, September 13, 2018

A tree has fallen and taken out power to accounts in the Young, Moyer, Carl and Matthews area. Time to restore is unknown until we have had a chance to determine the extent of the damage. Crews are onsite now. Thank you for your patience and understanding.

Possible Canada Post Service Disruption

Monday, September 10, 2018

Be prepared for a possible Canada Post service disruption later this month. Register for Customer Connect and sign up for e-billing to ensure you continue to receive account information in a timely fashion.


Click here to register for Customer Connect.


*** Please note that in the event of a Canada Post work stoppage, you remain responsible for paying your bills on time. ***

Customer Alert - Unsolicited Door-to-Door Sales

Wednesday, September 5, 2018

Welland Hydro-Electric System Corp. has received information from several customers who have had a salesperson arrive at their door stating they are able to offer them several free Nest products (thermostat, CO2 detectors, outdoor cameras, etc...), plus a credit on their hydro bill, if they sign a lease agreement. The salesperson will also try to book a time (same day) to install the Nest products.


Please note that this company is not affiliated with Welland Hydro and can not offer a credit on your monthly hydro invoice.


The company's name is CHICC and will also have a Trusted Home Services logo on their agreement. Customers are encouraged to use caution and make sure that they read and understand any agreement before disclosing any information and/or signing the agreement.