Pay your bill by Visa or MasterCard

Welcome to Welland Hydro-Electric System Corp.

Welcome to the official website of Welland Hydro-Electric System Corporation.

 

Welland Hydro-Electric System Corp. is responsible for the safe delivery of electricity to homes and businesses in the City of Welland and the maintenance of the local electricity distribution system.

 

We have a long history of serving our community and take great pride in providing professional service and competitive rates to help make the City of Welland a great place to live and do business.

 

Our website is designed to provide you with access to a wide variety of information, whether you are a residential or commercial customer.

 

If you are unable to find the information you need on our website or if you have other questions, call our Customer Service Centre at 905-732-1381. You can also contact us by filling out our online form.

Recent News

OEB Releases Summer 2018 TOU Rates

Friday, April 20, 2018

The Ontario Energy Board has released the summer TOU rates which will come into effect on May 1, 2018. Click here for details.

Customer Alert - Unsolicited Calls Requesting Home Inspection

Wednesday, February 21, 2018

Welland Hydro-Electric System Corp. has received information from several customers who have received calls from a person stating they are with Ontario Hydro or Ontario Power offering them a $600 - $650 rebate. The caller then tries to schedule a home inspection to assess the efficiency of your hot water tank, furnace and/or central air conditioner.

 

Pressure tactics will be used to have you schedule a home inspection quickly. Do not let these people into your home as this is a scam.

Sign Up for Your Account Online

Monday, February 5, 2018

You said it, we listened! After plenty of feedback, you no longer have to miss time at work, or re-arrange your day, to make it into our office to set up a new account.  If you are moving to, or within Welland, you can now set up your account online.

 

Moving Forms - Residential Customers

 

Moving Forms - Non Residential Customers

 

Should you run into any technical difficulties while using the online forms, please contact us at csr@wellandhydro.com. 

Customer Connect Portal - System Maintenance

Tuesday, January 23, 2018

The Customer Connect portal will be down for system maintenance on Saturday January 27, 2018 from 12:00 pm until 6:00 pm. We apologize for any inconvenience this may cause.

Welland Hydro's 2018 IRM Application

Monday, November 13, 2017

To view a copy of Welland Hydro's 2018 IRM application before the Ontario Energy Board (OEB), please click here.

 

For OEB correspondence regarding Welland Hydro's 2018 IRM Application (EB-2017-0081), click here.