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Welland Hydro-Electric System Corp. is committed to keep its customers informed about our current programs and services, any changes in our services that may affect them, and about our work in the community.


You will find our recent announcements and media releases listed below If you have any questions, please contact us.


Recent News

OESP Changes

Wednesday, April 26, 2017

Support for lower-income electricity consumers will increase by 50 per cent and more consumers will be eligible for assistance under changes to the Ontario Electricity Support Program (OESP), which take effect May 1, 2017.


Click here for more details.

Kilowatt Way

Wednesday, March 22, 2017

Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient. Click here to begin.

Electricity Contracts - Know Your Rights

Monday, February 6, 2017

Did you know Ontario passed legislation banning door-to-door sales for energy contracts?


Click here for more information regarding the rules which came into effect on January 1, 2017.


It is important to know your rights and be an informed consumer before providing any salesperson with your account information or signing any contracts. Below are a couple of links with helpful information:


Know Your Rights - Consumer Protection Act


Door-to-Door Sales - Protect Yourself


The Ontario Energy Board - Retail Contracts

» Read More

The Ontario Energy Board is Holding a Public Hearing

Tuesday, January 24, 2017

The Ontario Energy Board (OEB) is hosting a meeting on January 31, 2017 at the Welland Community Wellness Centre (Activity Room), 145 Lincoln Street, Welland, Ontario from 6:30 p.m. (doors open at 6:00 p.m.) so that you can:


  • Learn more about Welland Hydro's costs and rate application.
  • Find out how the OEB will review the application.
  • Get involved and provide your comments about the application to the OEB.


For more details, click on one of the following links:


Learn more. Have your say (English version)

Learn more. Have your say (French version)


View Welland Hydro's rate application and supporting evidence


Material from the OEB's community meeting on January 31, 2017:


View Welland Hydro's presentation regarding its 2017 Cost of Service application

» Read More

8% Provincial Rebate

Monday, January 9, 2017

Beginning January 1, 2017, residential customers are eligible for an 8% Provincial Rebate on their electricity bill.  The rebate is equal to the provincial portion of the Harmonized Sales Tax (HST).


It will start to appear on bills that include consumption after January 1, 2017.  The rebate does not have an expiry date. 


Business, institutional and industrial customers may qualify for the 8% Provincial Rebate.  Businesses with a demand of less than 50 kilowatts automatically qualify.


If you previously provided Welland Hydro-Electric System Corp. with a self-declaration form to be exempted from the Debt Retirement Charge (DRC) or to receive the Ontario Clean Energy Benefit (OCEB), you will automatically be enrolled to receive this rebate.


If your status has changed, however, since you provided those forms, you must notify Welland Hydro-Electric System Corp. of that change as it may affect your eligibility to receive the 8% rebate.


If you did not qualify for previous exceptions or credits, you may still be eligible to receive the rebate if:


  • Your average monthly demand for electricity is 50 kilowatts or less;


  • Your annual consumption is 250,000 kilowatt hours of electricity or less;


  • You carry on a business that is a farming business for the purpose of the Farm Registration and Farm Organizations Funding Act, 1993, and you hold a valid registration number assigned under that Act or your obligation to file a farming business registration form was waived pursuant to an order made under subsection 22 (6) of that Act


  • Your account relates to one of the following:
  1. a dwelling, or
  2. a property, within the meaning of the Condominium Act, 1998, or
  3. a residential complex, within the meaning of subsection 2 (1) of the Residential Tenancies Act, 2006, without regard to section 5 of that Act, or a property that includes one or more housing units and that is owned or leased by a co-operative within the meaning of the Co-operative Corporations Act.


If you own a multi-residential building (s) that does not have individually metered units, such as some apartment buildings or condominiums, your account may also be eligible.

» Read More

OEB Posts Welland Hydro's CDM Results

Wednesday, December 17, 2014

Please click on the link below to review Welland Hydro-Electric System Corp.'s annual CDM reports as posted by the Ontario Energy Board.


Welland Hydro's Annual CDM Reports

Update - Smart Meter Issue Being Reviewed by Welland Hydro

Wednesday, August 6, 2014





The Ontario Energy Board has gathered information on smart meter model types that are used by electricity distributors across Ontario. The Board has confirmed that no utilities in Ontario use the Sensus Generation 3.3 meters, the model used in Saskatchewan.

Please visit for more information.


As a result of a few issues encountered with smart meters in Saskatchewan, Welland Hydro is being proactive and searching its inventory to ensure affected meters have not been installed locally.




"Customer safety is a top priority for us. While it is highly unlikely that any of the models identified in the Sensus investigation have been deployed in Welland, we are searching our database to be absolutely certain none of them are installed at any Welland home or business." said Ross Peever, President and CEO at Welland Hydro-Electric System Corp.. "In the event an affected model is identified, it will be removed."


"We are working closely with the Ontario Energy Board to ensure no potential hazards exist."explained Mr.

» Read More

Welland Hydro-Electric System Corp. Releases New Conservation Handbook

Friday, August 31, 2012

Welland Hydro-Electric System Corp. has released an updated and enhanced conservation handbook. This booklet is intended to be a reference guide for our customers. Obviously, electricity conservation is a major focus of the handbook, however, it also contains information about; water conservation, natural gas conservation, electrical safety, Time-of-Use strategies, waste reduction, around the home seasonal checklists, and much more. We hope you like it!


Download the 2012 Conservation Handbook

Energy Efficient LED Lights Donated

Thursday, November 4, 2010

Welland Hydro-Electric System Corp. has donated 800 LED lights to the Welland Hospital Foundation's Giant Tree of Giving Campaign. Click on the links for details:

Welland Tribune's article (November 3, 2010) - read article.

Niagara This Week article (November 5, 2010) - read article.

Reduce your expenses and boost your bottom line

Thursday, October 1, 2009

Retrofitting an existing facility with newer equipment is natural business practice. Technological improvements often make the newer equipment more efficient and effective than the ones you are replacing. For electricity driven equipment, this is almost certainly the case.


We appreciate that when your business is making choices with regards to equipment replacement options, the desired choice is for the most efficient solution. Unfortunately, this desired solution is not always realized often due to financial reasons.


The Ontario Power Authority (OPA), in cooperation with Welland Hydro-Electric System Corp., want to help you achieve your desired solution by offering you the Electricity Retrofit Incentive Program (ERIP). Extended until December 31, 2010, ERIP offers you financial incentives for retrofits that result in peak demand savings and/or a reduction in annual electricity consumption.


We hope you will be able to join us for an information session designed to explain the ERIP program, and how it can benefit you.

» Read More