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In Our Community

Welland Hydro-Electric System Corp. is a community focused organization and an active participant in the growth and prosperity of the City of Welland. We are proud of the many community programs we either sponsor or participate in. We are also equally proud of the efforts of our many civic-minded employees who generously give their time to volunteer in the community.

 

Recent News in our Community

Electricity Contracts - Know Your Rights

Monday, February 6, 2017

Did you know Ontario passed legislation banning door-to-door sales for energy contracts?

 

Click here for more information regarding the rules which came into effect on January 1, 2017.

 

It is important to know your rights and be an informed consumer before providing any salesperson with your account information or signing any contracts. Below are a couple of links with helpful information:

 

Know Your Rights - Consumer Protection Act

 

Door-to-Door Sales - Protect Yourself

 

The Ontario Energy Board - Retail Contracts

» Read More

The Ontario Energy Board is Holding a Public Hearing

Tuesday, January 24, 2017

The Ontario Energy Board (OEB) is hosting a meeting on January 31, 2017 at the Welland Community Wellness Centre (Activity Room), 145 Lincoln Street, Welland, Ontario from 6:30 p.m. (doors open at 6:00 p.m.) so that you can:

 

  • Learn more about Welland Hydro's costs and rate application.
  • Find out how the OEB will review the application.
  • Get involved and provide your comments about the application to the OEB.

 

For more details, click on one of the following links:

 

Learn more. Have your say (English version)

Learn more. Have your say (French version)

 

View Welland Hydro's rate application and supporting evidence

 

Material from the OEB's community meeting on January 31, 2017:

 

View Welland Hydro's presentation regarding its 2017 Cost of Service application

» Read More

8% Provincial Rebate

Monday, January 9, 2017

Beginning January 1, 2017, residential customers are eligible for an 8% Provincial Rebate on their electricity bill.  The rebate is equal to the provincial portion of the Harmonized Sales Tax (HST).

 

It will start to appear on bills that include consumption after January 1, 2017.  The rebate does not have an expiry date. 

 

Business, institutional and industrial customers may qualify for the 8% Provincial Rebate.  Businesses with a demand of less than 50 kilowatts automatically qualify.

 

If you previously provided Welland Hydro-Electric System Corp. with a self-declaration form to be exempted from the Debt Retirement Charge (DRC) or to receive the Ontario Clean Energy Benefit (OCEB), you will automatically be enrolled to receive this rebate.

 

If your status has changed, however, since you provided those forms, you must notify Welland Hydro-Electric System Corp. of that change as it may affect your eligibility to receive the 8% rebate.

 

If you did not qualify for previous exceptions or credits, you may still be eligible to receive the rebate if:

 

  • Your average monthly demand for electricity is 50 kilowatts or less;

 

  • Your annual consumption is 250,000 kilowatt hours of electricity or less;

 

  • You carry on a business that is a farming business for the purpose of the Farm Registration and Farm Organizations Funding Act, 1993, and you hold a valid registration number assigned under that Act or your obligation to file a farming business registration form was waived pursuant to an order made under subsection 22 (6) of that Act

 

  • Your account relates to one of the following:
  1. a dwelling, or
  2. a property, within the meaning of the Condominium Act, 1998, or
  3. a residential complex, within the meaning of subsection 2 (1) of the Residential Tenancies Act, 2006, without regard to section 5 of that Act, or a property that includes one or more housing units and that is owned or leased by a co-operative within the meaning of the Co-operative Corporations Act.

 

If you own a multi-residential building (s) that does not have individually metered units, such as some apartment buildings or condominiums, your account may also be eligible.

» Read More

OEB Posts Welland Hydro's CDM Results

Wednesday, December 17, 2014

Please click on the link below to review Welland Hydro-Electric System Corp.'s annual CDM reports as posted by the Ontario Energy Board.

 

Welland Hydro's Annual CDM Reports

Update - Smart Meter Issue Being Reviewed by Welland Hydro

Wednesday, August 6, 2014

**********

 

UPDATE:

 

The Ontario Energy Board has gathered information on smart meter model types that are used by electricity distributors across Ontario. The Board has confirmed that no utilities in Ontario use the Sensus Generation 3.3 meters, the model used in Saskatchewan.

Please visit http://www.ontarioenergyboard.ca/OEB/Industry for more information.

 

As a result of a few issues encountered with smart meters in Saskatchewan, Welland Hydro is being proactive and searching its inventory to ensure affected meters have not been installed locally.

 

**********

 

"Customer safety is a top priority for us. While it is highly unlikely that any of the models identified in the Sensus investigation have been deployed in Welland, we are searching our database to be absolutely certain none of them are installed at any Welland home or business." said Ross Peever, President and CEO at Welland Hydro-Electric System Corp.. "In the event an affected model is identified, it will be removed."

 

"We are working closely with the Ontario Energy Board to ensure no potential hazards exist."explained Mr.

» Read More

Welland Hydro-Electric System Corp. Releases New Conservation Handbook

Friday, August 31, 2012

Welland Hydro-Electric System Corp. has released an updated and enhanced conservation handbook. This booklet is intended to be a reference guide for our customers. Obviously, electricity conservation is a major focus of the handbook, however, it also contains information about; water conservation, natural gas conservation, electrical safety, Time-of-Use strategies, waste reduction, around the home seasonal checklists, and much more. We hope you like it!

 

Download the 2012 Conservation Handbook

Energy Efficient LED Lights Donated

Thursday, November 4, 2010

Welland Hydro-Electric System Corp. has donated 800 LED lights to the Welland Hospital Foundation's Giant Tree of Giving Campaign. Click on the links for details:

Welland Tribune's article (November 3, 2010) - read article.

Niagara This Week article (November 5, 2010) - read article.

Reduce your expenses and boost your bottom line

Thursday, October 1, 2009

Retrofitting an existing facility with newer equipment is natural business practice. Technological improvements often make the newer equipment more efficient and effective than the ones you are replacing. For electricity driven equipment, this is almost certainly the case.

 

We appreciate that when your business is making choices with regards to equipment replacement options, the desired choice is for the most efficient solution. Unfortunately, this desired solution is not always realized often due to financial reasons.

 

The Ontario Power Authority (OPA), in cooperation with Welland Hydro-Electric System Corp., want to help you achieve your desired solution by offering you the Electricity Retrofit Incentive Program (ERIP). Extended until December 31, 2010, ERIP offers you financial incentives for retrofits that result in peak demand savings and/or a reduction in annual electricity consumption.

 

We hope you will be able to join us for an information session designed to explain the ERIP program, and how it can benefit you.

» Read More

It's "Bag To School" Time!

Tuesday, September 1, 2009

Helping Welland students to start the school year.

 

It's Bag to School Time!

Just prior to the 2009 – 2010 school year Welland Hydro-Electric System Corp., in cooperation with the local Zellers store in the Seaway Mall, launched its “Bag To School” initiative which provided 90 backpacks full of school supplies for Welland elementary students. In addition, conservation items and materials were also included in each backpack for both the student and their guardian(s).

 

“This initiative would not have been possible if it wasn’t for the generosity of our local Zellers store” said Jason Biesma, CDM and Key Projects Manager at Welland Hydro-Electric System Corp.. Most of the backpacks and school supplies, which were heavily discounted by Zellers, were distributed directly to the students. Others were donated to local schools and Family and Children Services in Welland.

 

» Read More

Welland Hydro-Electric System Corp. presents scholarship to Centennial student

Friday, June 26, 2009

Scholarship Winner, Michelle Kuipers, presented with award by Perry Orosz, director of customer service at WHESCLast week, Welland Hydro-Electric System Corp. awarded another scholarship cheque to graduating secondary students. Centennial student Michelle Kuipers was the recipient of the Welland Hydro-Electric Systems Corp. Energy Conservation and Demand Management Scholarship as a result of the plan she developed for her school.

 

Working within a fixed budget, Ms. Kuipers’ conservation plan concentrated on three areas for improving energy efficiency at Centennial; lighting, windows and doors, and reducing phantom load.

 

In addition, Ms. Kuipers went above and beyond by researching various alternative energies and presenting the advantages and disadvantages of each to her class.

 

This was the third scholarship Welland Hydro-Electric System Corp. had given to graduating students from local high schools this year.

» Read More