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In Our Community

Welland Hydro-Electric System Corp. is a community focused organization and an active participant in the growth and prosperity of the City of Welland. We are proud of the many community programs we either sponsor or participate in. We are also equally proud of the efforts of our many civic-minded employees who generously give their time to volunteer in the community.

 

Recent News in our Community

Customer Alert - Unsolicited Calls Requesting Home Inspection

Wednesday, February 21, 2018

Welland Hydro-Electric System Corp. has received information from several customers who have received calls from a person stating they are with Ontario Hydro or Ontario Power offering them a $600 - $650 rebate. The caller then tries to schedule a home inspection to assess the efficiency of your hot water tank, furnace and/or central air conditioner.

 

Pressure tactics will be used to have you schedule a home inspection quickly. Do not let these people into your home as this is a scam.

Sign Up for Your Account Online

Monday, February 5, 2018

You said it, we listened! After plenty of feedback, you no longer have to miss time at work, or re-arrange your day, to make it into our office to set up a new account.  If you are moving to, or within Welland, you can now set up your account online.

 

Moving Forms - Residential Customers

 

Moving Forms - Non Residential Customers

 

Should you run into any technical difficulties while using the online forms, please contact us at csr@wellandhydro.com. 

Customer Connect Portal - System Maintenance

Tuesday, January 23, 2018

The Customer Connect portal will be down for system maintenance on Saturday January 27, 2018 from 12:00 pm until 6:00 pm. We apologize for any inconvenience this may cause.

Welland Hydro's 2018 IRM Application

Monday, November 13, 2017

To view a copy of Welland Hydro's 2018 IRM application before the Ontario Energy Board (OEB), please click here.

 

For OEB correspondence regarding Welland Hydro's 2018 IRM Application (EB-2017-0081), click here.

OEB Releases Winter 2017 TOU Rates

Friday, October 27, 2017

The Ontario Energy Board has released the winter TOU rates which will come into effect on November 1, 2017. Click here for details.

2016 Supply Mix

Tuesday, August 15, 2017

The OEB has posted updated supply mix data with information from 2016. As per Ontario Regulation 416/99 made under the OEB Act, and the Board’s Directive, this information is required to be disclosed to Ontario consumers.

 

Please click here for details.

Electricity Prices Dropping July 1, 2017

Thursday, June 22, 2017

Ontario's electricity prices are dropping again on July 1, 2017. Please click here for details.

Welland Hydro Rate Application - Approved

Tuesday, May 9, 2017

The Ontario Energy Board has approved Welland Hydro-Electric System Corp.'s 2017 rate application. The new rates will become effective on May 1, 2017. To review the approved rates, please click here.

OESP Changes

Wednesday, April 26, 2017

Support for lower-income electricity consumers will increase by 50 per cent and more consumers will be eligible for assistance under changes to the Ontario Electricity Support Program (OESP), which take effect May 1, 2017.

 

Click here for more details.

Kilowatt Way

Wednesday, March 22, 2017

Whether you live in an apartment or a house – four quick questions will reveal how you use electricity and show you ways to become more energy efficient. Click here to begin.